Returns & Exchanges

At Bells of Steel, we want you to be completely satisfied with your gym equipment, which is why we offer a 30-day return policy on all standard items. If your gear doesn't help you reach your PRs, we'll help you find a solution or provide a refund.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and the reason for your return to receive an RMA authorization.

2

Pack Your Gear

Ensure all items are disassembled and placed back into their original packaging with all hardware and manuals included to avoid restocking fees.

3

Ship It Back

Affix the provided shipping label to your boxes and drop them off at the designated carrier location or schedule a freight pickup for heavy items.

4

Receive Your Refund

Once our warehouse team inspects the equipment for quality assurance, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing